For example, a title like "New Promotional Materials" might be too vague if you have several promotions running at the same time, instead try "Spring 2018 Housewares Promotion." Do use an email subject line that clearly tells the recipient about the content of the email.The following tips for electronic communication will help you be viewed as professional. It’s also worth noting that in all these methods, your communication is permanent, so always take the time you need to write a complete and accurate message. Text and instant messages should never be used to communicate company policies, proposals, pricing, or other information that is an important part of conducting business with customers. However, text messages, instant messages, and social networking are considered informal methods of communication and are best used to communicate less-formal information, such as a the change in a meeting time if schedules have been adjusted during a factory tour. Letters, memos, proposals, and other written communication are considered formal, whether they are sent on paper or transmitted via e-mail. One way to practice etiquette when communicating in a business setting is to take time to choose your method of communication carefully. Since the use of these channels varies by company and even by department, it is crucial to be aware of etiquette when using any of these methods of communication. It would be easy to misinterpret lack of formality as lack of professionalism.Įmail has become the most accepted method of communication in most businesses, whereas text messages, instant messages, and messages through social networks can also be commonplace depending on the company. Although many companies have a casual dress code, don’t be quick to assume that protocol and established practices aren’t important. Many people believe that the way you conduct yourself says a lot about who you are in life, and by extension, in business. You probably learned about table manners, thank-you notes, and other forms of etiquette when you were younger. Identify key features of the structure and format of memos.Identify key features of the structure and format of internal emails.Identify common types of internal emails.Describe the professional standards of intra-office emails.
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